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Knowledge Base Billing Upgrading or downgrading your plan

Upgrading or downgrading your plan

Billing 25/10/2026

Open the service and press Upgrade / Downgrade. The page shows your current plan and the ones you can move to. Pick one and confirm.

  • A bigger plan - you pay only the difference for the rest of the current period, not a whole new term. The new limits apply once the invoice for the difference is paid.
  • A smaller plan - the new limits apply from the change. The page checks whether your account fits the smaller plan and shows what needs reducing (e.g. disk used, number of mailboxes or databases).

Files, databases and email stay where they are - a plan change only changes the account's limits, nothing is reinstalled.

If the page offers no plans, your service has no upgrade path set up - open a ticket and we will find a solution.

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